in League of Legends

Refund Tokens will stay in League of Legends. Everything you need to know about Riot’s decision change

The developers of LoL have announced that they have again changed their plans for in-game refund tokens.

About a month ago, Riot raised the topic of the all-too-familiar refund tokens, which have accompanied League of Legends players for years. In a previous statement, the developers announced that the tokens would be phased out and the refund system revamped. It turns out that this idea has been abandoned. What was said in the latest announcement from Riot?

Refund tokens in League of Legends

As it was mentioned above, Riot a couple of weeks ago announced that it was removing return tokens – Changes to refund tokens in LoL. Will tokens be removed? How will refunds take place?

According to the latest information, however, it seems that this will not happen and the much-loved tokens will remain in the game.

 In the 13.1 Patch Notes we mentioned that Refund Tokens would be deprecated due to internal technical challenges with supporting an older refund system. However, after some reassessment of the situation and a focused effort from our teams over the last several weeks, we’ve identified a path forward to maintain the refund token system that has been present prior to this year. We apologize for the mixed messaging, but ultimately want to thank you for your feedback on this. We also won’t be backtracking on the 3 refund tokens that we granted to each player at the beginning of the season.

As a quick refresher on the system: Players will accumulate one (1) refund token each year up to a max total of three (3) tokens per account. The same eligibility rules will apply and can be found in more detail on the support website.

With the preservation of this system, this means the next token refresh will occur at the start of Season 14. 

What items in League of Legends are subject to refunds?

We will refund any unused content on the “refundable” list below purchased within the last 14 days, except as otherwise required under applicable law.

Once we’ve issued a refund, the affected content will be removed from your account.

✓ Refundable X Non-refundable
  • In-game premium currency (like RP or VALORANT Points) (“Game Currency”)
  • Champions
  • Skins
  • Ward skins
  • Individual Chromas
  • Emotes
  • Rune pages*
  • Summoner name changes (if your previous name is not taken)*
  • Summoner icons*
  • Chroma packs*
  • Recalls
  • Baubles
  • Arena skins
  • Little Legends
  • Cards
  • Card styles
  • Gifts (whether sent or received)
  • Boosts
  • Account transfers
  • Chests
  • Bundles
  • Promotional items
  • Esports summoner icons
  • Hextech inventory (like keys, chests and shards)
  • Poro Coin content
  • Event passes (including the Premium Battle Pass and Premium Battle Pass levels)
  • Earned content
  • Character contract levels
  • Weapon skin levels
  • In-game regular currency (like Radianite Points or Star Shards)
  • Little Legends Eggs
  • Booms!

* These items can’t be refunded through the client, but if you send Player Support a ticket, we’ll do it for you where possible.

You can read the full refund policy on the Riot Games support page – Global Refund Policy.

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